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Merchandise Return Policy: |
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All returns
are subject to a 15% restocking fee with the exception of
manufacturer's defects and/or goods damaged in transit.
Buyers must contact us via email or phone within 14 days from
date purchased merchandises are received in order to receive a
refund. Please contact
customer service for
instructions on returning purchased merchandises. All shipping
costs will be deducted from credit amount unless the customers
prepaid shipping charges. |
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Warranty Policy: |
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All products sold by
Powerdictionary.com come with a one-year manufacturer limited
warranty. The warranty policy warrants that dictionaries are
free of defects in material and craftsmanship for a period of
one year from the date of purchase (receipt/invoice is required
for claims). This one-year limited warranty will cover
replacement parts and labor pertinent for the repair of the
product. This warranty does not apply if the product has
physical damages resulted from accident, misuse, abuse, or
repair service provided by another party. Broken LCD, water
damage, battery leakage, etc. are not covered by this warranty.
Please contact our sales representatives via telephone or email
customer service
to process your warranty claims (have your
order number ready). Powerdictionary.com will have the option
to either repair or replace the product. |
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Repair Services: |
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Products that are
out-of-warranty can be repaired at a cost depending on the type
of damages occurred. We can also repair older models by Goldic
(which we may not carry on our website). Please contact
customer service for an
estimate and shipping details. In order to guarantee
high-quality repair services, all repairs are performed by
manufacturer’s qualified technicians. |
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Others: |
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All prices and payments are
calculated in U.S. dollars. All models, features, pricing,
terms and conditions of sale are subject to change without prior
notice |
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